3 Fundamentals to Scale Your Teams
Data may sound a little scary, but the main idea is to create a single truth source for any information you or your team needs. For example, make sure your customer data is located in one place (instead of many locations) or eliminate older versions of documents so that the newest one is the version everyone is using. By having a single source of truth, you will be eliminating a lot of confusion, questions, and mistakes.
As your data and systems improve, don’t forget to update your documentation. If you’re using a platform like Arvo, you’ll only need to update the playbook in one place and the changes will be reflected in all instances of it, regardless of where they are linked or embedded.