My Favorite Best Practice for Managing Remote Teams


I recently read an article from First Round Review (this is one of my favorite business journals to read) about best practices for growing companies. The very first one on the list really caught my attention, especially with how many of us at BGBO Co are remote and how many of our clients are remote or hybrid. It was the idea of managers sharing their work styles and personalities with team members as part of the onboarding process. It was a concept I hadn’t really thought about but see how important it is now with so many of us only meeting via Zoom or chatting through Slack. As a team-building exercise, everyone at BGBO Co took the 16Personalities quiz and shared the results. One of our team members plotted our personalities in an Arvo playbook and we all got to see what we had in common and the difference we had. It really helped shine a light on why that person is the way that they are! We all left that team-building exercise with energy and inspiration. 

Then, each of the managers took that and combined it with their work styles to create their own personality playbooks. These playbooks have been added to our onboarding process so that new team members can learn about their new manager and the new team member is invited to create their own. 

The structure we use is: 

  • How do you like being communicated with?
  • What is your Personality using the 16Personalities quiz, and leadership style quiz if a manager
  • Work preferences, like Google Docs vs ClickUp docs, Slack vs. tasks, bullets vs. long-form text
  • Fun things about you (unrelated to work)

We even added a custom field to our Slack profiles so that any team member can access our Arvo personality playbook anytime they need a refresher or when they are working with a new team member that they’ve never worked with before.

We’ve found that this simple approach helps rapidly break down barriers between people. It also sets up each team for success because they can see exactly the expectations the manager has without anyone having to spend months guessing what to do. Frustrations and annoyances fall to the wayside and you are left with super productive teams.