Top Knowledge Base Solutions
An internal knowledge base is vital to the success of your business. The most important functions tend to revolve around saving time (time to research, time to wait for an answer, etc.) but a centralized information system also contributes to collaboration between teams and can even improve onboarding by giving new employees a single source of truth for what the company does, and why.
All three offer a tier of service at no cost, allowing one to test and explore the platform for free. Below, you’ll find some high-level notes about each platform that will hopefully help guide you to select the best tool for your business.
Founded in 2016, Slite is one of the newer players in this space but has carved a decent niche for itself as a top solution for small and medium-sized businesses. They seem to connect particularly well with remote or remote-friendly teams, likely due to the remote nature of their own operations. It’s one of the lesser reviewed platforms, but the majority of the feedback out there looks to be mostly positive. They offer a free level of service and paid service starts at $8 per active user per month. Slite can most easily be compared to a Google Doc or Evernote type platform, but with a user-friendly interface and easy to access search functionality.
I used it everyday for months and it’s just a game changer. Everything is now in Slite. I tried before Google Docs (bad search, slow, memory nightmare), Notes, Evernote and tons of other note editor but Slite is way better than any other solution.
Also founded in 2016, Slab has differentiated itself from other solutions (like Slite) by providing a more tech-focused solution touting powerful integrations with other platforms like Asana, Trello, and GitHub. Offering a decent library of templated solutions and points of inspiration, Slab is a good solution for many types of organizations, regardless of where they are in their journey. Slab offers a free level of service with paid service starting at $8 per user per month.
Whenever a vendor or person who doesn’t work here uses our slab they have decided to implement slab at their company. Every. Time.
Guru, founded in 2013, has successfully supported customers across various industries including SaaS, education, and advertising agencies. They’ve gone so far as to claim “We work well in industries where company knowledge is changing constantly.” Guru has a free level of service and has paid service starting at $16.80 per core user per month. The big differentiator here on price is that they’ve split their users into “core” or “light” — with light users costing nothing. A core user is someone who requires a robust knowledge experience and needs to access Guru regularly to do their job.
It’s been fantastic. We used to have information stored in a few different places so it was always difficult finding the information you needed. Now that everything is stored in Guru, it’s made my job 10x easier.
We might be a little biased since we use Guru ourselves here at BGBO, but that doesn’t mean we can’t help set up Slite, Slab, or any number of other platforms out there. We’d be happy to take any existing information you have and load it onto all three platforms (or any others you request) so you can do a side-by-side comparison if you need more help to make this important decision. Ready to take this step? Book a free intro call with us.
|Located||Money Raised||Pricing||Use When|
|Slite||Paris, France||$26.4M||slite.com/pricing||You’re looking for a Knowledge Base that functions more like a wiki and incorporates a more loosely defined structure of data.|
|Slab||San Francisco, US||$2.2M||slab.com/pricing/||You’re looking for a less expensive solution that still offers strong integrations.|
|Guru||Philadelphia, US||$70.7M||getguru.com/pricing||You’re looking for an all-around solid solution with some powerful built-in functionality|
Thanks for reading!
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